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About UsThe Place...Our humble shop is located on the main strip of downtown Gatlinburg, Tennessee in the Great Smokey Mountains. Our up-beat music and bright, colorful displays stand out from the quiet, natural surroundings. What makes us unique is our connection to our customers. We have many friends that consider Buckboard Too a must see spot with each visit to Gatlinburg. Whether locals or vacationers, they keep coming back to see what's new and say hello. Online...We run our website right from our Gatlinburg shop. The people behind the website are the same people behind the counter when you walk in the store. When you purchase something on our website, we ship it right from our shop. This means, if we don't have it in our store, we wont have it on our website either. Since the physical store and the online store share the same stock, we do sell out of items. If you purchase something from our website, there is a chance that we have sold out of it. In this circumstance we will contact you and let you know when we might have them in-stock again and give you the option to wait or cancel your order. We try very hard to keep our communication open and deal with customers personally rather than using automated emails and notifications. We love our customers and want them to be happy. Proudly American...Our store and website are owned and operated by American tax-payers. When you buy products made in the USA, you are helping our economy by ensuring our local companies stay in business. We sell 700+ products made locally in the United States and that number is constantly growing. Happy Shopping! |